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Papers/Towards Knowledge-Based Recommender Dialog System

Towards Knowledge-Based Recommender Dialog System

Qibin Chen, Junyang Lin, Yichang Zhang, Ming Ding, Yukuo Cen, Hongxia Yang, Jie Tang

2019-08-15IJCNLP 2019 11Text GenerationRecommendation Systems
PaperPDFCode(official)

Abstract

In this paper, we propose a novel end-to-end framework called KBRD, which stands for Knowledge-Based Recommender Dialog System. It integrates the recommender system and the dialog generation system. The dialog system can enhance the performance of the recommendation system by introducing knowledge-grounded information about users' preferences, and the recommender system can improve that of the dialog generation system by providing recommendation-aware vocabulary bias. Experimental results demonstrate that our proposed model has significant advantages over the baselines in both the evaluation of dialog generation and recommendation. A series of analyses show that the two systems can bring mutual benefits to each other, and the introduced knowledge contributes to both their performances.

Results

TaskDatasetMetricValueModel
Text GenerationReDialDistinct-30.3KBRD
Text GenerationReDialDistinct-40.45KBRD
Text GenerationReDialPerplexity17.9KBRD
Recommendation SystemsReDialRecall@10.03KBRD
Recommendation SystemsReDialRecall@100.163KBRD
Recommendation SystemsReDialRecall@500.338KBRD

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