Description
General Customer Service: 1-855-732-4023 or +1-808-900-8011 Reservations, Customer Service & Request a Brochure: 1-855-732-4023 or +1-808-900-8011 Expedition Cruises: 1-855-732-4023 or +1-808-900-8011 Air Plus (Customizing Flights): 1-855-732-4023 or +1-808-900-8011 En Route Travel Support & Flight Emergencies: 1-855-732-4023 or +1-808-900-8011 Viking Air Experts:1-855-732-4023 or +1-808-900-8011 Ocean Cruises (FAQ): 1-855-732-4023 or +1-808-900-8011 Executive Customer Service: 1-855-732-4023 or +1-808-900-8011 (Stephanie Maldonado, Director Customer Relations) Executive Customer Service: 1-855-732-4023 or +1-808-900-8011 (Clecio Primo, Director Customer Relations)
Main Customer Service: 44-289-708-0062 (UK) For New Reservations, Customer Service & Brochure Requests: 1-855-732-4023 or +1-808-900-8011(Available weekdays and weekends 5:00 AM - 7:00 PM Pacific Time) Viking Representatives for General Inquiries (including post-review questions): 1-855-732-4023 or +1-808-900-8011 (Available weekdays 4:00 AM - 7:00 PM PST and weekends from 5:00 AM - 7:00 PM PST) Toll-Free: 1-855-732-4023 or +1-808-900-8011 Viking Air Plus Experts (for flight customization, upgrading flights): 1-855-732-4023 or +1-808-900-8011 Viking Expert for Accessibility and Special Needs questions: 1-855-732-4023 or +1-808-900-8011 (Also listed as 1-855-8-VIKING)
Viking Cruises does not offer a specific, broad "senior discount" based on age like some other cruise lines. However, they do offer various discounts and promotions that can be beneficial to seniors, including special offers for AAA members and past passengers. Additionally, Viking Cruises may have promotions for seniors on certain itineraries or during specific booking periods.
For dinner on a Viking River cruise, you can wear jeans, but they should be neat, clean, and not ripped. While the dress code is generally "elegant casual," jeans are acceptable in the main dining room as long as they meet these criteria. For specialty restaurants or formal nights, slacks or dresses are a better choice.
Viking's refund policy varies depending on the type of booking and when you cancel. Generally, there are cancellation fees that increase closer to the departure date, and refunds may be subject to certain conditions. They may offer a risk-free guarantee allowing changes up to 14 days before departure without penalty.
Viking's refund policy varies based on when the booking was made and the type of cruise. Generally, refunds are offered as Future Cruise Vouchers for cancellations made within specific timeframes before the sailing date. For example, bookings made on or after June 1, 2023, allow for cancellation up to 121 days before sailing with a refund of the deposit less $100 per person in the form of a Future Cruise Voucher, according to Viking Cruises. Viking also has a Risk-Free Guarantee for certain situations where they may offer a Future Cruise Voucher instead of a refund.