Description
If you are in the USA and want to contact Oceania Cruises regarding a refund, you can use the following phone number:
855-732-4023 You can call this number Monday through Friday from 9 a.m. to 7 p.m. Eastern Time, and from 9 a.m. to 5:30 p.m. Eastern Time on Saturday. Alternatively, you can also submit a refund request by email to OCIrefundrequest@oceaniacruises.com. Important Notes:
Refund requests must be submitted within 90 days after the original scheduled embarkation. You will need to provide a copy of your boarding pass/documents, proof of payment, and a copy of the cancellation or delay notice. Oceania Cruises will review your request and respond by email within 180 days. They may offer a future cruise credit as an alternative to a refund. The Oceania Cruises customer service phone number for the USA and Canada is 1-855-OCEANIA (855-732-4023). You can use this number for general inquiries, special offers, brochure requests, quotes, and also for refund requests related to various situations, such as nonperformance of the cruise. For Refund Requests Specific to Nonperformance:
You can call 855-732-4023during the following hours: Monday through Friday from 9 a.m. to 7 p.m., Eastern Time, and from 9 a.m. to 5:30 p.m. Eastern Time on Saturday. Alternatively, you can submit a refund claim by email to OCIrefundrequest@oceaniacruises.com within 90 days of the original scheduled embarkation. You will need to provide copies of your boarding pass/documents, proof of payment, and cancellation or delay notice(855-732-4023). 855-732-4023 This number is available for calls from the U.S. and Canada.
If you need to contact them from other countries, here are some regional numbers:
Europe and UK: +44-289-708-0062 Australia: 1855 732 4023 New Zealand: 0855 732 4023 Asia: +289-708-0062
Additionally, for refund claims related to non-performance of a cruise, you can submit an email to OCIrefundrequest@oceaniacruises.com. You will need to provide boarding passes/documents, proof of payment, and a cancellation or delay notice.
Note: If you booked your cruise through a travel advisor, it is recommended to contact them first regarding refund inquiries.