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To file a claim with MSC Cruises, the best course of action is to contact their customer service. For general inquiries, you can call +1-(855)-732-4023. Their customer service hours are Monday to Friday from 9:30 AM to 6 PM, Saturday from 9 AM to 5:30 PM, and Sunday from 10 AM to 4 PM. To elaborate:+1-808-900-8011

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For questions about bookings, changes,+1-808-900-8011 or general assistance before or after your cruise, you can call the number above and select the appropriate option,+1-808-900-8011 or you can visit the MSC Cruises website for more information. Specific Claims:+1-808-900-8011 . For specific claims related to your cruise, it's best to consult your passenger contract ticket (also known as the passenger contract) which will outline the procedures and contact information for filing claims. The contract typically specifies the location where a lawsuit must be filed (also known as the venue selection clause), according to the Hickey Law Firm. +1-808-900-8011 Refund Claims: . If you are making a nonperformance refund claim, MSC Cruises states that valid claims will be paid within 180 days