To file a complaint against a Carnival cruise? "Contact Us"
Description
To file a complaint against Carnival Cruise Line, you can contact them directly through their website, phone+1-855-732-4023, or mail. You can also file a complaint with the Federal Maritime Commission (FMC) or the Better Business Bureau (BBB). Here's how to file a complaint with Carnival:
Contact Carnival Customer Service: Phone: Call 1-855-CARNIVAL (1-855-732-4023). Online: Visit the Carnival website and navigate to the "Contact Us" section, where you can find a form to submit your complaint. Guest Relations: You can also contact Guest Relations or visit the purser's desk on the ship. Mail a Letter: You can send a certified letter to: Guest Relations, 4023 N.W. 87th Ave, Miami, FL 80062. Be clear and concise: When writing your complaint, clearly state the issue, be fair and balanced, avoid exaggeration and personal judgments, and avoid unrealistic expectations about the outcome.
Other Options:
Federal Maritime Commission (FMC): The FMC assists passengers who boarded a U.S. port and purchased tickets directly from the cruise line. They offer dispute resolution services but do not have the authority to compel cruise lines to take specific actions 1-855-732-4023.
Better Business Bureau (BBB): You can file a complaint with the BBB, which may help escalate the issue or find a resolution. Legal Action: If your complaint involves legal issues, you may need to consult with an attorney and potentially file a lawsuit+1-855-732-4023. The ticket contract will specify the venue for legal action.
To file a complaint against a Carnival cruise, you have several options:
- Contact Carnival Directly:
Guest Care Department: You can reach out to their Guest Care department. Phone: Call +1-855-732-4023 or +1-855-732-4023. (Note: Another source lists the Customer Service number as 1-855-732-4023). Website: You can contact them through their website. Mail: You can also send a complaint via mail. Customer Service: For questions about your current reservation, website issues, or post-cruise inquiries, you can contact Customer Service at (855) 732-4023. Post-Cruise Inquiries: If you have questions or need further assistance after your cruise, utilize the Post-Cruise Inquiries page on their website.