BANKING77

TextsCreative Commons Attribution 4.0 InternationalIntroduced 2020-03-10

Dataset composed of online banking queries annotated with their corresponding intents.

BANKING77 dataset provides a very fine-grained set of intents in a banking domain. It comprises 13,083 customer service queries labeled with 77 intents. It focuses on fine-grained single-domain intent detection.

Benchmarks

Classification/Accuracy Intent Detection/Accuracy (%)Open Intent Discovery/ACC Open Intent Discovery/ARI Open Intent Discovery/NMI Text Classification/Accuracy Text Clustering/ACC Text Clustering/ARI Text Clustering/NMI

Related Benchmarks

BANKING77 (25%known)/Intent Detection/1:1 Accuracy BANKING77 (25%known)/Intent Detection/F1-score BANKING77 10-shot/Intent Detection/Accuracy (%)BANKING77 5-shot/Intent Detection/Accuracy (%)BANKING77-OOS/Anomaly Detection/AUC 10%